Most small businesses are always looking for ways to get more client referrals. However according to GrowThink.com some 58.6% of us don’t even make an effort to request them! This isn’t something that happens automagically, but instead is the offspring of a straightforward, targeted strategy applied consistently. So that you can catch the idea allow me to share seven easy tips to get more client referrals, quicker and easier than you might have believed possible!
- Ask your best customers – These can be your best business evangelists. People who are already in love with what you do won’t require much cajoling to sing your praises.
- Offer practical incentives – Offering product discounts, select offers, or other perks that make sense for your business are a terrific method of getting people to send you new clients.
- Over-deliver on first-time customers – When you get a new customer, a terrific way to get them talking to their circle of contacts is to over-deliver on them. This could appear in a number of ways, but be sure they view your company as a cut above the rest.
- Actively engage with customers – Getting your customers talking and interacting with you, and ultimately their social circles, can open many doors. Find common ground, and possibly create an online community for your clients, say for example blog or Facebook group.
- Be polite and a giver – Make saying “Thank You” part of your everyday lexicon, and generous when it comes to handing out perks. Laying an unexpected gift card or thank you note on a client can be very beneficial.
- Enlist your staff – Getting your employees in the game can multiply your efforts. You will usually have to create a way to reward results, nevertheless it can be very much worth the cost!
- Create a customer loyalty program – A customer loyalty program, best implemented online, is definitely an awesome tool to help you create excitement and involvement.
A solid client referral plan will take some effort, but can also produce a lot of new business pre-disposed to giving you an opportunity. What more can you ask?